Customer Support Executive – Voice
- Location
- Mumbai, Maharashtra, India
- Salary
- INR 400,000 / year
- Company
- Akash pawar
Job description
• Role & Company / Project Overview: Outpace Consulting is hiring a Customer Support Executive (Voice) to handle customer support operations in Mumbai. This is an exciting opportunity for experienced professionals to be part of a supportive team and grow their career. • Key Responsibilities & Daily Duties: - Handle inbound and/or outbound customer support voice calls in an international voice process. - Address customer queries, troubleshoot issues, and provide timely resolutions. - Maintain high standards of customer satisfaction and professionalism during all customer interactions. • Required Qualifications, Skills & Experience: - Minimum 6 months of experience in an International Voice Process. - Open to experienced candidates. - Both graduates and undergraduates are eligible to apply. - Immediate joiners are preferred. • Working Hours, Shifts & Location Details: - Location: Mumbai, Maharashtra, India. - Work Schedule: 5 days working per week with 2 rotational week-offs. - Shifts: Rotational shifts. - Transport: Cab facility is available. • Compensation & Benefits: - Salary: ₹4 LPA (Approx. ₹27,000 In-Hand per month). - Allowances: Night Shift Allowance of up to ₹3,000. • Application Instructions: - Candidates ready for their next career move can share their updated resume to apply.