Customer Support – E-commerce Non-Voice Process

Location

Kolkata, West Bengal, India

Salary

INR 17,000 / month

Company

Akash pawar

Job description

### Role & Company / Project Overview Great opportunity for freshers to start their career in the E-commerce industry with a Customer Support Non-Voice Process role. ### Key Responsibilities & Daily Duties • Handle customer queries through non-voice support channels. • Resolve order-related and service-related concerns through written communication. • Provide clear, accurate, and timely responses to customers. • Maintain proper documentation of customer interactions. • Ensure professional communication, accuracy, and service quality. ### Required Qualifications, Skills & Experience • Freshers looking for their first job are welcome. • Qualification: Graduate / Undergraduate. • Candidates with good written communication skills. • Applicants comfortable with rotational shifts. ### Working Hours, Shifts & Location Details • Location: New Town, Kolkata, West Bengal, India. • Shift: Rotational Shifts. • Working Days: 5 Days a Week. • Week Offs: 2 Rotational Offs. ### Compensation & Benefits • Salary: ₹17,000 In-Hand per month. • Transport: One-Way Cab + ₹1,400 Travel Allowance. ### Application Instructions • Interested candidates can send a DM or email their CV, or contact via WhatsApp link/number.