Customer Support Associate - Ecommerce Non-Voice

Location

Kolkata, West Bengal, India

Salary

INR 14,000 - 16,000 / month

Company

Akash pawar

Job description

• Role & Company / Project Overview Immediate hiring opportunity for freshers in an Ecommerce Non-Voice process based in New Town, Kolkata. • Key Responsibilities & Daily Duties - Handle customer queries and non-voice communications across e-commerce support channels - Manage issue resolution and customer-handling tasks efficiently - Maintain problem-solving standards and high customer satisfaction • Required Qualifications, Skills & Experience - Qualification: Graduate / Undergraduate - Experience: Fresher - Good communication skills - Strong customer-handling skills - Problem-solving abilities - Positive attitude • Working Hours, Shifts & Location Details - Location: New Town, Kolkata, West Bengal - Work Schedule: 5 Days working - Shifts: Rotational Shifts - Week-Offs: 2 Rotational Week-Offs • Compensation & Benefits - In-Hand Salary: ₹14,000 – ₹16,000 per month - Additional Benefits: One-Way Cab facility + ₹1,400 Travel Allowance (TA) • Application Instructions - Interested candidates can apply by submitting their CV via email.