Customer Support – Travel Voice Process

Location

Kolkata, West Bengal, India

Salary

INR 20,000 - 21,000 / month

Company

Akash pawar

Job description

### Role & Company / Project Overview Kick-start your career with an exciting opportunity in the Travel Industry as a Customer Support Executive handling a Travel Voice Process. Be part of a dynamic team and grow your career while assisting customers with their travel service requirements. ### Key Responsibilities & Daily Duties - Handle customer queries over calls related to travel services. - Understand customer requirements and provide accurate information. - Assist customers with travel-related service concerns and queries. - Deliver timely and effective solutions while maintaining a professional approach. - Ensure a positive customer experience through clear communication and active listening. ### Required Qualifications, Skills & Experience - Qualification: Graduate or Undergraduate candidates eligible. - Experience: Freshers welcome with a positive attitude. - Good verbal communication skills. - Strong listening and problem-solving abilities. - Customer-focused attitude. - Willingness to work in rotational shifts. ### Working Hours, Shifts & Location Details - Location: New Town, Kolkata, West Bengal, India. - Shift: Rotational Shifts. - Working Days: 5 Days a Week. - Weekly Offs: 2 Rotational Offs. ### Compensation & Benefits - Salary: ₹20,000 – ₹21,000 In-Hand per month. - Transport: One-Way Cab + ₹1,400 Travel Allowance. ### Application Instructions - Interested candidates can submit their applications via the provided recruiter contact details.