Customer Support – Travel Voice Process

Location

Kolkata, West Bengal, India

Salary

INR 20,000 - 21,000 / month

Company

Akash pawar

Job description

### Role & Company / Project Overview Outpace Consulting is hiring for Customer Support Executive – Travel Voice Process in New Town, Kolkata. This is an exciting opportunity for candidates looking to kick-start their career in travel customer support. ### Key Responsibilities & Daily Duties • Handle customer queries over calls related to travel services. • Understand customer requirements and provide accurate information. • Assist customers with travel-related service concerns and queries. • Deliver timely and effective solutions while maintaining a professional approach. • Ensure a positive customer experience through clear communication and active listening. ### Required Qualifications, Skills & Experience • Educational Qualification: Graduate / Undergraduate. • Experience: Freshers Welcome. • Good verbal communication skills. • Strong listening and problem-solving abilities. • Customer-focused attitude. • Willingness to work in rotational shifts. • Freshers with a positive attitude are encouraged to apply. ### Working Hours, Shifts & Location Details • Location: New Town, Kolkata, West Bengal. • Shifts: Rotational Shifts. • Working Days: 5 Days a Week. • Weekly Offs: 2 Rotational Offs. ### Compensation & Benefits • Salary: ₹20,000 – ₹21,000 In-Hand per month. • Transport Benefits: One-Way Cab + ₹1,400 Travel Allowance. ### Application Instructions Interested candidates can apply by submitting their resume via WhatsApp or email.