Customer Support Executive
- Location
- Kolkata, West Bengal, India
- Salary
- INR 27,100 / month
- Company
- akash pawar
Job description
• Role & Company / Project Overview We are hiring Customer Support Executives for our Kolkata team for an in-office Customer Support Process. Freshers and experienced candidates are welcome to apply. • Key Responsibilities & Daily Duties - Handle customer support queries and provide professional assistance. - Manage customer interactions smoothly with excellent interpersonal conduct. - Adhere to process guidelines, service level metrics, and quality standards. • Required Qualifications, Skills & Experience - Minimum 12th Pass qualification. - Freshers & Experienced candidates are eligible to apply. - Excellent communication & interpersonal skills. - Fluency in English along with Hindi or Bengali communication is required. - Candidates must be immediate joiners. - Candidates should have no leave requirement for the upcoming 90 days. - Aadhaar card must be linked with the candidate's contact number. • Working Hours, Shifts & Location Details - Location: Kolkata, West Bengal, India. - Work Mode: Work From Office. - Shift Schedule: Rotational Shifts, including Night Shifts. - Shift Timings: 9.5-hour duty window between 4:00 PM – 10:30 AM. - Working Days: 5 Working Days + 2 Rotational Week-offs. • Compensation & Benefits - CTC: ₹27,100 per month. - In-Hand Salary: ₹22,300 per month. - Bonus: ₹2,800. - Perks & Benefits: EPFO, ESIC, Flexible Shifts, and Large Cafeteria facility. • Application Instructions - Interested immediate joiners can reach out to HR for interview scheduling.