Customer Support Executive (CSE)
- Location
- Kolkata, West Bengal, India
- Salary
- INR 18,000 - 18,000 / month
- Company
- Akash pawar
Job description
• Role & Company / Project Overview An exciting opportunity is open for a Customer Support Executive (CSE) to join the customer support team in Sector V, Salt Lake, Kolkata. The position handles inbound support processes across voice and chat channels to assist customers efficiently. • Key Responsibilities & Daily Duties - Manage inbound customer communications via voice calling and chat support processes. - Address customer queries, troubleshoot issues, and provide timely, accurate solutions. - Maintain high standards of customer satisfaction and professional service etiquette. - Follow process workflows and documentation standards during interactions. • Required Qualifications, Skills & Experience - Suitable for candidates with good verbal and written communication skills. - Open to freshers as well as experienced customer support candidates. - Ability to handle chat and voice processes effectively. • Working Hours, Shifts & Location Details - Work Mode: Work From Office (WFO), with additional Work From Home opportunities available. - Location: Sector V, Salt Lake, Kolkata, West Bengal - Office Address: DN-12, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal – 700091 • Compensation & Benefits - Salary: Up to ₹18,000 per month - Cab facility available for employees • Application Instructions - Interested candidates can apply by submitting an updated CV via email or messaging platforms.