International E-Commerce Voice Process Executive
- Location
- Gurgaon, Haryana, India
- Salary
- INR 450,000 - 450,000 / year
- Company
- Akash pawar
Job description
• Role & Company / Project Overview: Outpace Consulting is hiring for an International E-Commerce Voice process as part of their Mega Hiring Drive for experienced customer support personnel. • Key Responsibilities & Daily Duties: - Handle inbound and outbound voice calls assisting global e-commerce customers. - Resolve inquiries regarding product orders, tracking, refunds, returns, deliveries, and payment issues. - Maintain customer satisfaction by delivering quick, polite, and effective resolutions. • Required Qualifications, Skills & Experience: - Experience: 1+ year of voice experience. - Excellent English speaking and listening skills. - Customer-centric mindset with good problem-handling capabilities. - Flexibility to work in 24/7 rotational shifts. • Working Hours, Shifts & Location Details: - Shift Type: Rotational shifts. - Job Location: Gurgaon / Noida. - Walk-in Interview Venue: Outpace Consulting, C-29, Sector 2, Noida (Near Hotel Nirulas, Noida Sector 15 Metro – Gate No. 3). - Walk-in Interview Timing: 10:30 AM – 1:00 PM. • Compensation & Benefits: - CTC: Up to ₹4,50,000 per annum (₹4.50 LPA). - Cab facility available for eligible processes. • Application Instructions: - Attend walk-in interview with an updated resume and Aadhaar card, or apply via WhatsApp.