Job Details
Location: Pune, Maharashtra, India
Salary: Not specified
Company: ApnaWorker
Credence Global Solutions is hiring an Assistant Manager for Operations Collections in an International Voice process at Pune. This role involves strategic leadership in a collections environment with a focus on driving sales, retention, and team performance. Key responsibilities include managing and leading multiple teams, driving collections, sales, and retention targets, ensuring quality and compliance, handling escalations and stakeholder management, and focusing on team development. Minimum requirements include at least 1 year as Assistant Manager or 3 years as Team Leader, with 5+ years in International BPO Voice, and strong experience in Telecom, Customer Support, Sales, and Retention. The role offers uncapped incentives, free cab facility, and a high-growth environment. Shift: US Rotational. Location: Pune.