Job Details
Location: Pasig, Metro Manila, Philippines
Salary: PHP 50,000 / month
Company: ApnaWorker
The company is hiring an Assistant Operations Manager for a BPO/contact center/sales environment. Responsibilities include efficient team leadership, SOP development and execution, performance and data analysis, sales coaching, quality and audit compliance, and creating a positive work culture. Qualifications require proven experience managing team leaders in a BPO or sales environment, ability to write and enforce SOPs, strong analytical skills with data and spreadsheets, track record of exceeding sales conversion and compliance targets, excellent English communication skills, and a hands-on coaching style. The role is hybrid and based in Pasig City or Angeles City, Pampanga.