Call Center Representative - Insurance Account

Location

New Cairo, Cairo Governorate, Egypt

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview Immediate hiring opportunity for an English-speaking Customer Support / Call Center Representative on an Insurance Account. Hiring starts this Thursday with a fast-track selection process. • Key Responsibilities & Daily Duties - Handle customer inquiries and communications professionally over phone and digital channels. - Guide customers through insurance-related services, account details, and support inquiries. - Adhere to quality assurance standards, operational metrics, and account guidelines. - Successfully complete a mandatory initial 6-week training curriculum. • Required Qualifications, Skills & Experience - Education / Experience: Fresh graduates are welcome, as well as undergraduates with no commitments. - Language Proficiency: Solid English level B1+ or above. - Commitment: Must be committed to completing 6 weeks of dedicated training. - Open to immediate joiners looking to start their professional career. • Working Hours, Shifts & Location Details - Shifts: Rotational shifts ending up to 2:00 AM. - Days Off: Two fixed days off per week. - Location: City Walk, New Cairo, Cairo Governorate, Egypt. • Compensation & Benefits - Attractive compensation with performance-based commissions. - Social and medical insurance coverage. - Transportation provided both ways, including door-to-door transportation for female employees after 11:00 PM. - Fast hiring process. • Application Instructions - Interested candidates must submit their CV along with an English voice note introducing themselves via the designated recruitment contact channel.