Customer Support Specialist – Shipping & Non-Telecom Account

Location

New Cairo, Cairo Governorate, Egypt

Salary

EGP 20,000 - 20,000 / month

Company

Akash pawar

Job description

Role & Company / Project Overview Teleperformance New Cairo is actively hiring a Customer Support Specialist for a Shipping & Non-Telecom Account. This is an exciting opportunity to expand your career with a global leader in customer experience management. Key Responsibilities & Daily Duties • Handle customer inquiries, troubleshooting, and support for shipping and non-telecom accounts • Deliver high-quality customer care and maintain professional service standards • Assist customers with service details, shipment updates, and issue resolution Required Qualifications, Skills & Experience • English language proficiency of B1+ or higher is required • Strong communication, problem-solving, and interpersonal skills • Previous customer service experience is a plus Working Hours, Shifts & Location Details • Location: New Cairo, Cairo Governorate, Egypt • Shift Type: Rotational shifts Compensation & Benefits • Competitive Base Salary: Up to 20,000 EGP NET per month • Incentives: Performance bonuses paid in Euros • Perks: Comprehensive Medical & Social Insurance, Free Transportation, and Gym Membership Application Instructions • Interested candidates are invited to reach out directly via the provided phone contact.