Customer Service Executive - UK Collections Process

Location

Mumbai, Maharashtra, India

Salary

INR 450,000 - 550,000 / year

Company

Akash pawar

Job description

Role & Company / Project Overview: We are hiring a Customer Service Executive for our UK Collections Process based in Malad, Mumbai. This is an exciting career opportunity offering an attractive salary package and uncapped earning potential through incentives for individuals with strong customer handling and communication skills. Key Responsibilities & Daily Duties: • Manage and handle UK collections customer interactions effectively and professionally. • Address customer queries, handle negotiations, and achieve collection targets while delivering quality service. • Maintain strong customer relationship management and handle customer interactions with empathy and active listening. Required Qualifications, Skills & Experience: • Experience: 6 months to 1 year+ of relevant experience in customer service / collections. • Excellent English communication skills. • Strong customer-handling and interpersonal skills. Working Hours, Shifts & Location Details: • Location: Malad, Mumbai, Maharashtra, India. • Date of Joining (DOJ): 20th October 2026. • Hiring Boundaries: - Western Line: Churchgate to Virar - Central Line: CST to Thane - Harbour Line: CST to Vashi Compensation & Benefits: • For 1 Year+ Experience: - CTC: INR 5.5 LPA - In-hand during training: INR 38,392 - In-hand post-training, including variable pay: INR 40,683 - Regular in-hand salary: INR 36,100 - Plus uncapped incentives • For 6–11 Months Experience: - CTC: INR 4.5 LPA - In-hand during training: INR 31,660 - In-hand post-training, including variable pay: INR 33,160 - Regular in-hand salary: INR 30,160 - Plus uncapped incentives Application Instructions: Interested candidates can connect or reach out via direct message or call the recruitment contact.