Customer Support Specialist - Voice Process (Malad)

Location

Mumbai, Maharashtra, India

Salary

INR 22,000 - 30,000 / month

Company

akash pawar

Job description

• Role & Company / Project Overview Sterling Strategic Innovations is hiring Customer Support Specialists on behalf of our client for International BPO Voice roles in Malad, Mumbai. Both freshers and experienced candidates can apply. • Key Responsibilities & Daily Duties - Handle customer calls, providing prompt and clear assistance on international voice processes. - Manage caller inquiries, resolve customer complaints, and ensure positive customer experience. - Document all customer interactions and follow standard escalation paths. • Required Qualifications, Skills & Experience - Freshers and experienced individuals are eligible. - Clear English communication and problem-solving skills. - Ability to multitask in a voice BPO setup. • Working Hours, Shifts & Location Details - Location: Malad, Mumbai, Maharashtra. - Shift: International voice process. • Compensation & Benefits - In-hand salary: ₹22,000 to ₹30,000 per month. • Application Instructions - Send resume via direct message or WhatsApp.