Job Details
Location: Mumbai, Maharashtra, India
Salary: Not specified
Company: ApnaWorker
Teleperformance is hiring an AML/KYC – Fraud & Disputes Associate for their Malad West, Mumbai office. This is a work-from-office role with 24x7 rotational shifts. Immediate joiners preferred. The role involves fraud investigations, card disputes, transaction monitoring, and customer resolution in the banking and financial services domain. Mandatory requirements include a minimum of 1 year of fraud and disputes experience, experience in transaction monitoring, hands-on experience handling card disputes (fraud and non-fraud), familiarity with Visa VROL (Visa Resolve Online) preferred, strong chat support experience, and the ability to resolve customer queries efficiently. The role is for professionals with card disputes/chargeback experience, comfortable with rotational shifts, based in Mumbai or willing to relocate, and immediate joiners.