Customer Care Executive - Mohali

Location

Mohali, Punjab, India

Salary

INR 175,000 - 450,000 / year

Company

Akash pawar

Job description

### Role & Company / Project Overview Hiring Customer Care Executives for multiple processes including International Voice Process, Chat Support Process, and Domestic Process (Samsung / Flipkart) in Mohali. ### Key Responsibilities & Daily Duties • Managing customer inquiries via inbound/outbound voice calls or chat support. • Resolving client concerns, offering product support, and ensuring customer satisfaction. • Adhering to quality standards, average handling time (AHT), and documentation procedures. ### Required Qualifications, Skills & Experience • Freshers & Experienced candidates (0 to 3 Years of experience). • Educational qualification: 12th Pass, Undergraduate (UG), Graduate, or Postgraduate. • Strong verbal and/or written communication skills. ### Working Hours, Shifts & Location Details • Location: Mohali, Punjab. • Work Schedule: 5 Days Working with Rotational Shifts. • Work Mode: Work from Office. ### Compensation & Benefits • Overall Package: ₹1,75,000 to ₹4,50,000 per annum (Based on profile, skills & experience). • Includes Domestic Process and International Process salary slabs. • Cab Facility provided. • Incentives & Performance Bonuses. • Growth Opportunities. • Zero registration fee and zero joining charges. ### Application Instructions • Interested candidates can connect with HR Poonam via Call or WhatsApp.