Customer Support (Chat & Non-Chat)

Location

Mohali, Punjab, India

Salary

INR 20,000 - 36,000 / month

Company

Akash pawar

Job description

• Role & Company / Project Overview We are hiring for Customer Support representatives (Chat & Non-Chat processes) based in Mohali. Be the voice and create the difference in a supportive team offering a good work environment and strong career growth opportunities. • Key Responsibilities & Daily Duties - Manage customer queries across Chat and Non-Chat communication channels - Deliver prompt, accurate, and professional customer service to maintain high satisfaction - Coordinate within the team to resolve customer issues effectively • Required Qualifications, Skills & Experience - Education: Undergraduate or Graduate candidates are eligible - Experience: Open to both Freshers and Experienced candidates - Communication Skills: Excellent English communication skills are required - Processes: Chat & Non-Chat • Working Hours, Shifts & Location Details - Working Days: 5 Days a week - Shifts: Rotational shifts - Cab Facility: Available for female employees during night shifts (8:00 PM – 8:00 AM) - Location: Sector 75, Mohali, Punjab, India • Compensation & Benefits - Salary: ₹20,000 to ₹36,000 CTC per month - Cab facility for female staff during night shift hours - Supportive work environment and career growth opportunities • Application Instructions - Interested candidates can share their updated CV via WhatsApp or contact HR directly