Ecommerce Voice Support Executive
- Location
- Kolkata, West Bengal, India
- Salary
- INR 15,000 / month
- Company
- Akash pawar
Job description
• Role & Company / Project Overview: Outpace Growth Consulting is hiring freshers for the position of Ecommerce Voice Support Executive in New Town, Kolkata. This role offers an immediate start for freshers looking to build their career in ecommerce customer operations. • Key Responsibilities & Daily Duties: - Handle inbound and outbound customer inquiries and support over phone calls - Provide accurate resolutions and address ecommerce customer requirements effectively - Maintain excellent customer service standards and resolve customer grievances with problem-solving skills - Collaborate with team members to deliver smooth operational support • Required Qualifications, Skills & Experience: - Education: Graduate or Undergraduate candidates eligible - Experience: Freshers only - Good verbal communication skills - Customer-handling skills - Problem-solving abilities - Positive attitude • Working Hours, Shifts & Location Details: - Working Schedule: 5 Days work week - Shifts: Rotational shifts - Week-offs: 2 rotational week-offs - Location: Onsite, New Town, Kolkata, West Bengal • Compensation & Benefits: - Salary: INR 15,000 in-hand per month - Transportation: One-way cab facility provided - Allowances: INR 1,400 Travel Allowance (TA) • Application Instructions: - Candidates should send their updated CV to apply for the position.