Front Office Supervisor

Location

Gurugram, Haryana, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: Karma Chalets – Karma Lakelands, Gurugram is seeking a dedicated and service-oriented Front Office Supervisor to manage daily reception and guest relations operations. • Key Responsibilities & Daily Duties: - Supervise front desk operations, reception staff, and lobby activities. - Monitor guest check-in/check-out procedures and ensure compliance with brand service standards. - Handle escalated guest queries, complaints, and service requirements professionally. - Coordinate room assignments, special amenities, and liaise with housekeeping and reservation teams. • Required Qualifications, Skills & Experience: - Relevant experience in hotel front desk operations or guest relations. - Excellent communication, organizational, and team coordination abilities. - Customer-first attitude and familiarity with front office systems. • Working Hours, Shifts & Location Details: - Location: Sector 80, Gurugram, Haryana, India. - Work environment: Onsite resort property. • Compensation & Benefits: - Standard compensation as per resort norms. • Application Instructions: - Share updated CV via the recruiter email or WhatsApp contact provided.