Front Office Associate

Location

Gurugram, Haryana, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: Karma Chalets, Karma Lakelands, Gurugram is hiring an enthusiastic Front Office Associate to welcome guests, deliver seamless check-in/check-out services, and assist in front desk administration. • Key Responsibilities & Daily Duties: - Greet guests warmly upon arrival, verify documentation, and process check-ins and check-outs. - Manage incoming calls, room keys, and guest inquiries regarding resort services and amenities. - Maintain accurate billing and settlement records at the front desk. - Provide prompt assistance to ensure exceptional guest satisfaction throughout their stay. • Required Qualifications, Skills & Experience: - Relevant qualification in hospitality or prior front office guest-facing experience. - Good verbal and written communication skills. - Positive attitude, pleasant personality, and strong customer handling abilities. • Working Hours, Shifts & Location Details: - Location: Sector 80, Gurugram, Haryana, India. - Work environment: Onsite hotel/resort. • Compensation & Benefits: - Industry-standard package. • Application Instructions: - Forward updated CV to the designated recruitment email or WhatsApp number.