IT Support Specialist (L1/L2)
- Location
- Granges-Paccot, Fribourg, Switzerland
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview BCIC Swiss GmbH (Best Connect International Company) is hiring an experienced IT Support Specialist (L1/L2) for a dispatch / on-site assignment in Switzerland. • Key Responsibilities & Daily Duties - Provide first- and second-level IT support to end users - Troubleshoot hardware, software, operating system, and network-related issues - Install, configure, and maintain desktops, laptops, printers, and IT peripherals - Support Windows OS, Microsoft 365, and other business applications - Diagnose and resolve IT incidents and service requests - Collaborate with technical teams and third-party vendors when required - Maintain proper documentation and ensure timely ticket resolution • Required Qualifications, Skills & Experience - Minimum 2 years of experience in IT Support, Desktop Support, or a similar role - Good knowledge of Windows 10/11, Microsoft 365, and basic networking - Experience with Active Directory and ticketing systems is an advantage - Good English communication skills - French or German language skills are an advantage - Must be currently based in or able to commute to Granges-Paccot - Valid Swiss work authorization is mandatory • Working Hours, Shifts & Location Details - Job Type: Dispatch | On-site assignment - Location: Granges-Paccot, Fribourg, Switzerland (Near Bern) • Compensation & Benefits - Salary / Daily Rate: Negotiable, depending on experience • Application Instructions Please send your updated CV mentioning "IT Support – Granges-Paccot" in the subject line.