Job Details
Location: Donauworth, Bavaria, Germany
Salary: Not specified
Company: ApnaWorker
We are seeking an IT Support Specialist (m/w/d) for our office in Donauworth. In this role, you will be responsible for ticket intake, inventory management, and the setup and installation of client hardware and peripheral devices. You will create and maintain documentation and end-user guides, and handle IT-related inquiries via phone, email, and chat. Responsibilities include supporting users with Windows, Office, and internal software, managing Windows Server environments, VMware infrastructure, and Azure cloud services, analyzing and resolving issues independently, managing user accounts in Active Directory, and installing client hardware and software. Basic network knowledge is a plus. Qualifications include a completed apprenticeship as an IT specialist for system integration or equivalent, or cross-entry with real IT experience, good knowledge of Windows and MS Office, experience in IT support (network, printer, PC hardware), knowledge of Windows Server and Active Directory, and Azure knowledge is a plus. Benefits include holiday pay, annual bonus, company savings benefits, a 37.5-hour week, mobile working options, financial support for training, development opportunities to junior or senior administrator, bicycle leasing, and employee discounts. A class B driver's license is required.