Job Details
Location: Dhaka, Dhaka, Bangladesh
Salary: Not specified
Company: ApnaWorker
We are hiring an Executive – Customer Care for Bdtask Limited in Dhaka. This role involves handling incoming and outgoing phone calls and emails professionally, responding to customer inquiries about products and services, resolving complaints promptly, coordinating with internal teams to ensure excellent customer support, welcoming and assisting visitors, managing the reception desk and attendance logs, scheduling appointments and meeting room bookings, maintaining customer records, preparing service reports, and following up with customers to ensure satisfaction. Requirements include a bachelor's degree in any discipline, excellent communication skills in Bangla and English, strong interpersonal and customer service skills, knowledge of Microsoft Office and email communication, a pleasant personality with a professional appearance, and the ability to multitask under pressure. The position offers a competitive salary, career growth opportunities, a professional work environment, and continuous training.