Travel Executive

Location

Colombo, Western Province, Sri Lanka

Salary

Not specified

Company

Akash pawar

Job description

Job Envoy is hiring a Travel Executive for call center operations located in Kollupitiya, Colombo. The working hours for this role are from 9:00 AM to 4:30 PM. Key responsibilities include handling flight bookings, amendments, cancellations, and addressing customer inquiries efficiently. The successful candidate will manage airline reservations using the Amadeus system, provide accurate information regarding flight fares, schedules, and seat availability, as well as deliver exceptional customer service while maintaining accurate booking records. Requirements for the role include prior experience in travel, ticketing, airline reservations, or call center operations. Hands-on experience with Amadeus is highly preferred. Candidates must possess strong English communication skills, excellent customer service abilities, and the capacity to work effectively under pressure with flexibility to support night operations when required.