Job Details
Location: Bangalore, Karnataka, India
Salary: Not specified
Company: ApnaWorker
We are hiring experienced IT Service Desk Engineers for an exciting opportunity in Bangalore. The role involves providing voice, email, and chat support, troubleshooting Windows 10/11, Microsoft 365, Active Directory, Azure AD, and networking fundamentals. Candidates should have strong analytical skills, a customer-first approach, and willingness to work in a 24/7 rotational shift environment. Immediate joiners preferred. Key skills include ITIL V4 knowledge, ServiceNow/BMC Remedy, desktop/laptop/printer support, security basics (BitLocker, Defender, CrowdStrike), and Major Incident Management (MIM) exposure.