Job Details
Location: Amman, Amman, Jordan
Salary: Not specified
Company: ApnaWorker
We are seeking a loyal and detail-oriented Reservation & Operations Supervisor (Junior Level / Fresh Graduate) to join our team in Amman, Jordan. This role requires strong social media, interpersonal, and diplomatic skills. Key responsibilities include planning, organizing, and filing; computer proficiency in Microsoft Office; following up on routes and journeys to generate weekly reports; contacting clients and scheduling daily driver routes; monitoring staff performance and reporting to the manager; supervising reservation functions for a car rental business to ensure pleasant, professional, and efficient processing; managing and coordinating the reservation team to deliver excellent customer service; and achieving customer satisfaction and revenue goals. The position involves assisting the manager with budgeting, forecasting, hiring, and employee development. This is a full-time opportunity for a candidate with a bachelor's degree in business, travel, hotel, or a related field, and good spoken and written English.