German-speaking Support Agent

Location

Thessaloniki, Central Macedonia, Greece

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Cross Border Talents is hiring German-speaking customer support professionals to join international teams on-site in Thessaloniki, Greece. This position provides technical customer service and assistance for home appliance products with full comprehensive training included. Key Responsibilities & Daily Duties: • Assist customers by phone and email regarding home appliance issues • Book technician visits for customer servicing • Process and place orders for spare parts • Maintain high standards of customer satisfaction and support Required Qualifications, Skills & Experience: • German language proficiency at C1 level or Native speaker • English language proficiency at B2 level or higher (required for training) • Good computer skills and basic technical understanding Working Hours, Shifts & Location Details: • Location: Thessaloniki, Central Macedonia, Greece • Work Type: On-site • Contract Duration: 8-month contract, with possibility of extension Compensation & Benefits: • Full training provided • Productivity bonuses • Monthly transport bonus of up to €100 • Professional training and clear room for career growth Application Instructions: • Submit your CV or send a direct message via LinkedIn, quoting the position title.