German & English-Speaking Player Support Specialist

Location

Sofia, Sofia City Province, Bulgaria

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview Cross Border Talents is hiring a German & English-Speaking Player Support Specialist to join a global team on-site in Sofia, Bulgaria. • Key Responsibilities & Daily Duties - Provide dedicated email support to deliver a high-quality user experience. - Resolve player queries efficiently and professionally in German and English. • Required Qualifications, Skills & Experience - Fluent in German and English. - Valid EU citizenship or legal authorization to work in the EU is strictly required. • Working Hours, Shifts & Location Details - Location: Sofia, Bulgaria (On-site). - Schedule: Full-time, 24/7 shift-based (Monday–Sunday). • Compensation & Benefits - High base salary with performance and tenure-based welcome bonuses. - Comprehensive, fully paid on-site training to support onboarding and professional career development. - International Relocation Package: Flight tickets to Sofia fully covered, 21 days of company-provided accommodation upon arrival, dedicated long-term housing assistance, and financial relocation support. - Internal Relocation Package: Travel to Sofia covered, 21 days of initial accommodation, housing assistance, and relocation support. - Local Incentives: Additional fixed bonus schemes and flexible contract hour options available for local candidates. • Application Instructions - Submit your CV directly for consideration.