German-speaking Claims Agent

Location

Athens, Attica, Greece

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Cross Border Talents is seeking a German-speaking Claims Agent to join an international customer support operation based on-site in Athens, Greece. The role involves managing claims, queries, and support cases for electronics and home appliances. Key Responsibilities & Daily Duties: • Handle warranty claims and incoming customer inquiries via phone and chat for consumer electronics and appliances • Accurately log claim information and verify customer details • Deliver professional customer assistance and resolve claims issues promptly Required Qualifications, Skills & Experience: • German language proficiency at C1 level or Native speaker • Strong PC skills and computer literacy • Typing speed of 25+ words per minute (wpm) with at least 85% accuracy Working Hours, Shifts & Location Details: • Location: Athens, Attica, Greece • Work Type: On-site • Contract Duration: 8-month contract Compensation & Benefits: • Comprehensive in-person training included • Productivity bonuses • Monthly transport bonus of up to €100 • Structured training and opportunities for advancement Application Instructions: • Submit your updated resume or CV or apply directly via LinkedIn.