Smartsheet Business Systems Analyst - Sunnyvale, CA
- Location
- Sunnyvale, California, United States
- Salary
- USD 74 - 74 / hour
- Company
- Akash pawar
Job description
Role & Company / Project Overview We are looking for an experienced Business Systems Analyst – Smartsheet / Digital Workplace to support enterprise solution design, implementation, process improvement, and production support for a high-impact engagement. Key Responsibilities & Daily Duties • Gather and analyze business requirements from functional and technical stakeholders. • Facilitate requirement-gathering sessions and solution design discussions. • Translate business requirements into user stories for development teams. • Develop process documentation, user journey maps, dashboards, and functional specifications. • Collaborate with onsite and offshore development teams. • Support solution implementation and continuous service improvement. • Manage ITSM tickets, troubleshoot issues, and coordinate production support. • Provide end-user training and support for Smartsheet applications. Required Qualifications, Skills & Experience • Mandatory Technical Skills: - Strong hands-on experience with Smartsheet. - Experience with Smartsheet Premium Apps: Data Shuttle, Dynamic View, DataMesh, Pivot, Calendar, and WorkApps. - Advanced Smartsheet capabilities: Sheet Automations, Cross-Sheet References, Cell Linking, DataTable, Document Builder, and Workload Tracking. - Technical understanding of Smartsheet Control Center and experience building blueprints for multi-tier program configurations. - Strong Excel formulas and functions. - Business analysis, requirements gathering, and user story development. • Good to Have: - Smartsheet Certifications (Core Product, Project Management, System Administrator). - Control Center Lead / Blueprint Builder certification. - Smartsheet integrations with Salesforce and Jira. - Smartsheet API and Bridge workflow experience. - Lucidchart and PowerPoint. • Candidate Requirements: - 4+ years of relevant Business Analyst experience. - Strong communication and stakeholder management skills. - Ability to work independently and manage multiple assignments. - Strong troubleshooting and problem-solving capabilities. - Valid Driver's License; strictly W2 position (USC / Green Card only; No H1B, OPT). - Must be local to Sunnyvale, CA. Working Hours, Shifts & Location Details • Location: Sunnyvale, CA. • Work Model: Hybrid – Onsite 3–5 Days per week (Local candidates only). • Interview: 2–4 Rounds (Zoom / In-person Final). Compensation & Benefits • Max Rate: Up to $74/hr W2. • Contract Type: Contract with potential conversion. Application Instructions • Interested local candidates can share their updated resume via DM.