Customer Support Representative - Chat & Email Support

Location

Pune, Maharashtra, India

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: MG Consulting is conducting a mega hiring drive for Customer Support professionals in Pune specializing in Chat & Email Support. The position provides an excellent customer support career opportunity with international process exposure in a collaborative and professional workplace. Key Responsibilities & Daily Duties: • Handle and address customer queries through chat and email channels • Provide professional, accurate, and timely written responses • Resolve customer concerns effectively and thoroughly • Maintain excellent customer satisfaction ratings and service quality Required Qualifications, Skills & Experience: • Education: Graduate in any stream • Experience: Open to both Freshers and Experienced candidates • Strong written English communication skills are required • Attention to detail and good problem-solving capabilities Working Hours, Shifts & Location Details: • Location: Viman Nagar, Pune, Maharashtra • Work Mode: Work From Office Compensation & Benefits: • Learning and career development opportunities in customer support Application Instructions: Interested applicants should connect and mention their preference for 'CHAT & EMAIL SUPPORT'.