Customer Support Representative - International Voice

Location

Pune, Maharashtra, India

Salary

Not specified

Company

akash pawar

Job description

Role & Company / Project Overview: MG Consulting is conducting a mega hiring drive for Customer Support positions in Pune. This role is dedicated to the International Voice Process, offering candidates an opportunity to gain international process exposure and build a career in customer support within a professional work environment. Key Responsibilities & Daily Duties: • Handle customer interactions over an international voice process • Understand, troubleshoot, and resolve customer queries in an efficient manner • Provide professional, effective, and high-quality customer support • Maintain high standards of customer satisfaction during calls Required Qualifications, Skills & Experience: • Education: Graduate in any stream • Experience: Both Freshers and Experienced candidates are eligible to apply • Excellent spoken English and confident communication skills are mandatory • Ability to handle international customer calls professionally Working Hours, Shifts & Location Details: • Location: Viman Nagar, Pune, Maharashtra • Work Mode: Work From Office • Shifts: US rotational shifts Compensation & Benefits: • Competitive career growth and learning opportunities Application Instructions: Interested candidates should submit their application stating interest in the 'INTERNATIONAL VOICE' process.