Customer Support Executive – US E-Commerce Voice Process

Location

Noida, Uttar Pradesh, India

Salary

INR 40,000 / month

Company

Akash pawar

Job description

• Role & Company / Project Overview: iEnergizer is hiring Customer Support Executives for an international US E-Commerce Voice Process located in Noida – Sector 60. This role provides an entry-level platform to kickstart a corporate career in the international BPO sector. • Key Responsibilities & Daily Duties: - Handle voice-based customer interactions for an international US e-commerce client. - Manage customer queries, provide resolution, and maintain professional customer service standards. - Practice active listening and professional English verbal communication on calls. - Maintain customer handling standards and support process excellence. • Required Qualifications, Skills & Experience: - Graduate and Undergraduate Freshers are eligible to apply. - Excellent English verbal communication skills. - Good interpersonal and customer-handling skills. - Willingness and comfort to work in rotational/night shifts. - Strong interest in developing a career in the international BPO and customer support industry. • Working Hours, Shifts & Location Details: - Location: iEnergizer, Noida – Sector 60, Uttar Pradesh, India. - Shift: Rotational Night Shifts. - Working Days: 5 Days per week. - Weekly Offs: 2 Rotational Days. - Cab Facility: Not Available. - Interview Mode: Offline Only. • Compensation & Benefits: - Compensation: ₹40,000 CTC. - Corporate exposure with an international process, skill development in customer service and communication, and career growth opportunities. • Application Instructions: - Interested candidates can register and attend the offline interview via the designated application link or connect with the hiring contact person.