Customer Support Executive - Multiple Processes

Location

Noida, Uttar Pradesh, India

Salary

Not specified

Company

Akash pawar

Job description

### Role & Company / Project Overview iEnergizer is conducting walk-in interviews for exciting job opportunities across multiple BPO and customer support processes (voice and non-voice, domestic and international) at their Noida facility. Both fresher and experienced candidates are welcome to apply. ### Key Responsibilities & Daily Duties - Handle customer inquiries and provide prompt, professional support across multiple business processes. - Manage customer interactions effectively via voice or non-voice channels based on process allocation. - Address customer queries, resolve issues, and ensure high levels of customer satisfaction. - Adhere to quality standards, process guidelines, and performance metrics. ### Required Qualifications, Skills & Experience - Open to both freshers and experienced candidates. - Educational background requiring 10th, 12th, and Graduation mark sheets. - Soft copies and verification documents required: Aadhaar Card, PAN Card, 10th and 12th Mark Sheets, Graduation Mark Sheets, and Experience Proof (if applicable). - Strong verbal and written communication skills suitable for customer service roles. ### Working Hours, Shifts & Location Details - Job Type: Full-time / Onsite walk-in drive - Reporting Time: 10:30 AM - Location: iEnergizer, Gate No. 2, A-37, Sector 60, Noida, Uttar Pradesh (Nearest Metro Station: Sector 59) ### Compensation & Benefits - Competitive salary package as per industry standards and candidate evaluation during interview rounds. ### Application Instructions - Mandatory pre-registration: Generate a QR code on the official link on the same day as the interview. - Select Source as 'iEnergizer HR' and specify 'Meadhavi HR'. - Carry a physical Aadhaar Card and mention 'Meadhavi HR' at the top of the resume. - Upon arrival at the venue, proceed to Cabin H1/H4 and connect directly with HR Meadhavi.