Senior Customer Service

Location

New Cairo, Cairo Governorate, Egypt

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: At NTG Development, we are looking for a talented, customer-focused professional to join our growing team as Senior Customer Service and play a key role in delivering an exceptional customer experience while building lasting relationships with our clients. Key Responsibilities & Daily Duties: • Deliver an exceptional customer experience and build lasting relationships with clients • Handle customer complaints professionally and efficiently • Maintain strong follow-up and manage ongoing customer relationships • Work effectively in a fast-paced work environment Required Qualifications, Skills & Experience: • Bachelor's degree • 3–5 years of customer service experience, preferably within the real estate industry • Excellent communication and interpersonal skills • Strong problem-solving and conflict-resolution abilities • Strong follow-up and customer relationship management skills • Customer-oriented mindset with a professional attitude • Proficiency in Microsoft Office • Ability to work effectively in a fast-paced environment Working Hours, Shifts & Location Details: • Location: New Cairo, Egypt • Dynamic onsite professional working environment Compensation & Benefits: • Competitive salary package • Career growth and development opportunities • Quarterly performance bonus • Professional and dynamic work environment • Medical and Social Insurance Application Instructions: Interested candidates are invited to submit their CV mentioning "Senior Customer Service" in the email subject line or connect via WhatsApp.