Customer Service Executive – Voice Process (Freshers) -
- Location
- Mumbai, Maharashtra, India
- Salary
- INR 280,000 / year
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Opportunity to join a leading ITES company in Mumbai as a Customer Service Executive handling international voice customer support. • Key Responsibilities & Daily Duties - Handle customer queries through international voice calls. - Provide prompt, accurate, and professional resolutions. - Maintain customer satisfaction and call quality standards. - Document customer interactions accurately in the system. - Follow company policies, process guidelines, and quality standards. - Communicate professionally with international customers. • Required Qualifications, Skills & Experience - Freshers can apply. - Graduates from the 2024, 2025, and 2026 batches eligible (both graduates and undergraduates per poster). - Good English communication skills. - Candidates with B.Tech/B.E., M.Tech, Diploma, Pharmacy, LLB, or LLM qualifications are not eligible. • Working Hours, Shifts & Location Details - Job Location: Mumbai, Maharashtra, India. - Work schedule: 5 working days with 2 rotational week-offs. - Shift type: Rotational shifts. - Transportation: Cab facility available. • Compensation & Benefits - Salary: ₹2.8 LPA (Approximately ₹18,000 in-hand per month). - Up to ₹3,000 night shift allowance. • Application Instructions - Interested candidates can contact the recruiter or share their updated resume mentioning the profile name and preferred location.