Customer Service Executive – International Voice Process
- Location
- Mumbai, Maharashtra, India
- Salary
- INR 280,000 / year
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Outpace Consulting is hiring freshers for an exciting opportunity with a leading ITES/BPO organization in Mumbai (Airoli). The role is Customer Service Executive – International Voice Process, suited for recent graduates aiming to build a career in the IT-enabled services sector. • Key Responsibilities & Daily Duties - Handle customer queries professionally through calls and chat. - Deliver timely and effective customer support. - Maintain excellent customer satisfaction. - Document customer interactions accurately. - Follow company policies and quality standards. • Required Qualifications, Skills & Experience - Qualification: Any Graduate (Subject to Eligibility). - Experience: Freshers welcome. - Eligible Batches: 2024, 2025, and 2026 graduates. - Important Eligibility Restrictions: Candidates holding B.Tech/B.E., M.Tech, Diploma, Pharmacy, LLB, or LLM qualifications are strictly NOT eligible. - Good English verbal and written communication skills suitable for an international voice process. • Working Hours, Shifts & Location Details - Location: Airoli, Navi Mumbai / Mumbai, Maharashtra. - Shifts: Rotational shifts. - Working Days: 5 Days a week. - Week-offs: 2 Rotational week-offs. - Cab Facility: Available. • Compensation & Benefits - CTC: ₹2.8 LPA (₹2,80,000 per annum). - Approximate In-Hand Salary: ₹18,000 per month. - Night Shift Allowance: Up to ₹3,000. - Cab transportation facility provided. • Application Instructions - Apply via WhatsApp message to the hiring contact.