Customer Service Executive – International Voice Process

Location

Mumbai, Maharashtra, India

Salary

INR 280,000 / year

Company

Akash pawar

Job description

Role & Company / Project Overview Exciting career opportunity with Outpace Consulting / leading ITES company in Airoli, Mumbai. Kick-start your professional journey in the ITES/BPO industry as a Customer Service Executive for an International Voice Process. Key Responsibilities & Daily Duties • Handle customer queries professionally through calls and chat. • Deliver timely and effective customer support. • Maintain excellent customer satisfaction levels. • Document customer interactions accurately. • Follow company policies and quality standards. Required Qualifications, Skills & Experience • Qualification: Any Graduate (subject to eligibility criteria). • Experience: Freshers welcome. • Eligible Batches: 2024, 2025, and 2026 graduates. • Important Eligibility Restrictions: Candidates holding B.Tech/B.E., M.Tech, Diploma, Pharmacy, LLB, or LLM qualifications are NOT eligible. Working Hours, Shifts & Location Details • Location: Airoli, Mumbai, Maharashtra, India. • Shifts: Rotational shifts. • Working Days: 5 Days a week. • Week-offs: 2 Rotational week-offs. • Cab Facility: Available. Compensation & Benefits • CTC: ₹2,80,000 per annum (₹2.8 LPA). • Approximate In-Hand Salary: ₹18,000 per month. • Night Shift Allowance: Up to ₹3,000. • Cab facility provided. Application Instructions • Apply directly by sharing your resume and details via WhatsApp or email.