Customer Service Executive – International Voice Process

Location

Mumbai, Maharashtra, India

Salary

INR 280,000 / year

Company

Akash pawar

Job description

Role & Company / Project Overview: Exciting opportunity to begin your professional journey with Outpace Consulting representing a leading ITES/BPO company in Airoli, Mumbai. The position is for Customer Service Executive handling an International Voice Process. Key Responsibilities & Daily Duties: • Handle customer queries professionally through calls and chat. • Deliver timely and effective customer support. • Maintain excellent customer satisfaction. • Document customer interactions accurately. • Follow company policies and quality standards. Required Qualifications, Skills & Experience: • Qualification: Any Graduate (Subject to Eligibility). • Experience: Freshers welcome. • Eligible Passing Out Batches: 2024, 2025, and 2026 graduates. • Ineligibility Criteria: Candidates holding B.Tech/B.E., M.Tech, Diploma, Pharmacy, LLB, or LLM qualifications are strictly NOT eligible. Working Hours, Shifts & Location Details: • Location: Airoli, Mumbai, Maharashtra, India. • Shifts: Rotational shifts. • Working Schedule: 5 days a week. • Week-offs: 2 rotational week-offs. • Cab Facility: Available. Compensation & Benefits: • Annual CTC: INR 2,80,000 per annum (2.8 LPA). • Approximate In-Hand Salary: INR 18,000 per month. • Night Shift Allowance: Up to INR 3,000. Application Instructions: Interested freshers can apply by submitting an updated resume or reaching out via WhatsApp.