Customer Support Executive – Claim Settlement (Sakinaka)

Location

Mumbai, Maharashtra, India

Salary

INR 21,000 - 21,000 / month

Company

Akash pawar

Job description

Role & Company / Project Overview Hiring enthusiastic and experienced candidates for Medical Billing Process (B2B) – Claim Settlement. Process involves Voice + Backend customer support, claim settlement, and backend processing. Key Responsibilities & Daily Duties - Handle customer queries related to medical billing and claim settlement. - Provide accurate information regarding billing and claims. - Resolve customer issues professionally. - Maintain proper records of customer interactions. - Coordinate with backend teams for claim processing. - Ensure quality customer service and timely resolution. Required Qualifications, Skills & Experience - Qualification: HSC / Graduate. - Experience: Minimum 6 months of BPO experience. - Age Limit: Up to 40 years. - Good communication skills. - Basic computer knowledge. - Customer handling skills. - Ability to work in a night shift. Working Hours, Shifts & Location Details - Location: Sakinaka, Mumbai. - Shift: 5:00 PM to 5:00 AM (Any 9-hour rotational shift). - Working Days / Offs: Saturday & Sunday fixed off. Compensation & Benefits - Salary: Up to ₹21,000 in-hand per month. - Attractive performance-based incentives. - Home drop facility available. - Fixed weekend off. Application Instructions - Apply directly with your updated profile/resume to the recruitment team.