Chat & Email Agents (Non-Voice Customer Service)

Location

Mohandessin, Giza, Egypt

Salary

EGP 9,800 / month

Company

Akash pawar

Job description

Role & Company / Project Overview: We are hiring Chat & Email Agents for a non-voice customer service account. This is a strictly non-voice role with no outbound or inbound calls required. Key Responsibilities & Daily Duties: • Provide customer service support via chat and email channels • Handle customer inquiries, issues, and requests promptly and professionally • Maintain quality and accuracy in written communications • Adhere to operational schedules and rotational shift requirements Required Qualifications, Skills & Experience: • English language proficiency at B1 level • Good written communication skills for chat and email support • Customer service orientation Working Hours, Shifts & Location Details: • Location: Mohandessin, Cairo, Egypt • Onsite work; no transportation provided • Working hours: Rotational shifts (for female staff, the last shift ends at 10 PM) Compensation & Benefits: • Salary: 9,800 EGP Net per month Application Instructions: Interested applicants should send their CV via WhatsApp.