Sr. Customer Service Executive – International Voice Process
- Location
- Kolkata, West Bengal, India
- Salary
- INR 350,000 - 500,000 / year
- Company
- Akash pawar
Job description
• Role & Company / Project Overview: Outpace Consulting is hiring for the role of Sr. Customer Service Executive – International Voice Process in Kolkata. This is an exciting career growth opportunity with a leading organization. • Key Responsibilities & Daily Duties: - Manage international customer service calls and address inquiries professionally. - Provide effective problem-solving and maintain high customer satisfaction standards. - Adhere to international process guidelines, workflow standards, and communication protocols. • Required Qualifications, Skills & Experience: - Qualification: Any Graduate. - Experience: 1 to 3 years of experience in an International Voice Process. - Excellent English communication skills. - Strong customer service and problem-solving skills. - Willingness to work in rotational shifts. • Working Hours, Shifts & Location Details: - Location: Kolkata, West Bengal. - Work Schedule: 5 days working per week. - Weekly Offs: 2 rotational week-offs. - Shift: Rotational shifts. - Transport: Cab facility available. • Compensation & Benefits: - Salary: INR 3,50,000 – INR 5,00,000 per annum (3.5 – 5 LPA). - Competitive salary package. - Exciting career growth opportunities. - 5 days working schedule with cab facility. • Application Instructions: Interested candidates can share their updated resume to explore this opportunity.