Sr. Customer Service Executive – International Voice Process
- Location
- Kolkata, West Bengal, India
- Salary
- INR 350,000 - 500,000 / year
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Outpace Consulting is hiring for the position of Sr. Customer Service Executive – International Voice Process in Kolkata. Good people build great teams, and this role represents an exciting opportunity to advance your career in customer support. • Key Responsibilities & Daily Duties - Handle customer queries professionally via calls and chat. - Provide quick, precise, and accurate resolutions to customer inquiries. - Deliver excellent, courteous, and high-quality customer service at all times. - Maintain proper, thorough interaction records and documentation. - Communicate professionally and effectively with international customers. • Required Qualifications, Skills & Experience - Qualification: Any Graduate. - Experience: 1 to 3 Years of relevant experience. - Mandatory: Prior experience in an International Voice Process. - Skills: Excellent verbal and written communication skills. • Working Hours, Shifts & Location Details - Location: Kolkata, West Bengal, India. - Shifts: Rotational Shifts. - Working Schedule: 5 Days Working with 2 Rotational Week-Offs. - Transport: Cab facility available. • Compensation & Benefits - Salary: ₹3.5 – ₹5 LPA (INR 3,50,000 to INR 5,00,000 per annum). - Cab transportation facility. • Application Instructions - Ready for your next career move? Interested candidates can apply now by sharing their updated CV.