Sr. Customer Service Executive – International Voice Process
- Location
- Kolkata, West Bengal, India
- Salary
- INR 350,000 - 500,000 / year
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Outpace Consulting is hiring for the position of Senior Customer Service Executive – International Voice Process in Kolkata. This role is ideal for candidates seeking their next career move in global voice operations. • Key Responsibilities & Daily Duties - Manage inbound and outbound international voice calls addressing customer queries, escalations, and support requests. - Maintain high service standards and customer satisfaction on global voice processes. - Communicate clearly and effectively with international clients. • Required Qualifications, Skills & Experience - 1 to 3 Years of relevant experience in international voice processes. - Educational Qualification: Any Graduate. - Key Competencies: Excellent communication skills and proven international voice process experience. • Working Hours, Shifts & Location Details - Location: Kolkata, West Bengal, India. - Work Schedule: 5 Days working with 2 rotational week-offs. - Shift Timings: Rotational shifts. - Facilities: Cab facility available. • Compensation & Benefits - Salary: INR 3,50,000 to INR 5,00,000 per annum (3.5 – 5 LPA). - Cab facility provided. • Application Instructions - Eligible candidates can apply via email or WhatsApp contact provided in the listing.