L2 IT Support Technician

Location

Gauteng-wide, South Africa

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: .bak TECH is building a Gauteng-wide network of experienced L2 IT Support Technicians for upcoming on-call and on-site support opportunities across multiple client sites. Instead of waiting for the next opportunity, join our technician network and be considered for upcoming client assignments based on your skills, location, and availability with different sites, different technical challenges, and real-world IT support. • Key Responsibilities & Daily Duties: - Deliver desktop and end-user technical support across diverse client environments. - Perform hardware and software troubleshooting, diagnostics, and repairs. - Manage networking and connectivity tasks across LAN, WAN, and Wi-Fi networks. - Handle installations, configurations, and deployment of IT systems and peripherals. - Log, track, update, and resolve service tickets using ITSM and ticketing platforms. - Travel to and provide hands-on, on-site technical resolution at various client sites. • Required Qualifications, Skills & Experience: - Minimum of 3+ years of professional IT Support experience. - Proficient in supporting Windows environments. - Practical experience with Microsoft 365 and Active Directory management. - Competence in networking, connectivity, and Wi-Fi infrastructure. - Professional and customer-focused approach. • Working Hours, Shifts & Location Details: - Location: Multiple Client Sites across Gauteng, South Africa. - Work Type: On-call and ad-hoc assignments. - Travel / Mobility: Own reliable vehicle and valid driver's licence are non-negotiable requirements; must have the ability to travel across Gauteng. • Application Instructions: Interested candidates should submit their CV directly via email.