L3 IT Support Technician

Location

Gauteng-wide, South Africa

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: .bak TECH is building a Gauteng-wide network of experienced L3 IT Support Technicians for upcoming on-call and on-site support opportunities across multiple client sites. Join our technician network to be considered for upcoming client assignments based on your technical skills, location, and availability, tackling varied technical challenges across different sites with real-world IT support. • Key Responsibilities & Daily Duties: - Provide advanced desktop and end-user support for complex technical escalations. - Conduct in-depth hardware, software, and systems troubleshooting. - Manage and troubleshoot networking, connectivity, LAN, WAN, and Wi-Fi environments. - Perform advanced administration and configuration within Windows environments, Microsoft 365, and Active Directory. - Oversee installations, system configurations, and specialized client technical deployments. - Manage workflows, incidents, and resolutions within ITSM and ticketing systems. - Attend to on-site support escalations and on-call assignments across client sites. • Required Qualifications, Skills & Experience: - Minimum of 5+ years of hands-on IT Support experience. - Strong expertise across Windows environments, Microsoft 365, and Active Directory. - Solid understanding of networking and infrastructure (LAN, WAN, Wi-Fi). - Demonstrated proficiency with hardware/software diagnostics and ticketing tools. - Professional, reliable, and customer-focused mindset. • Working Hours, Shifts & Location Details: - Location: Multiple Client Sites throughout Gauteng, South Africa. - Work Type: On-call / ad-hoc assignments. - Mobility: Valid driver's licence and own reliable vehicle are mandatory non-negotiable requirements; must be willing and able to travel across Gauteng. • Application Instructions: Submit your CV via email to apply for network placement.