Guest Service Associate (GSA) – Front Office

Location

Chennai, Tamil Nadu, India

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Bloom Hotel Group is hiring a Guest Service Associate (GSA) for the Front Office Department in Chennai. Freshers are welcome to start their career in hotel operations. Key Responsibilities & Daily Duties: • Manage guest check-in and check-out procedures smoothly. • Welcome guests warmly and handle front desk inquiries, room reservations, and phone calls. • Provide information about hotel facilities, services, and local attractions. • Address guest concerns promptly to ensure high guest satisfaction. • Maintain front desk records, cashiering, and billing accurately. Required Qualifications, Skills & Experience: • Freshers are welcome to apply; prior front desk or hotel experience is a plus. • Strong verbal communication and interpersonal skills. • Pleasing personality with a guest-centric mindset. • Immediate joiners preferred. Working Hours, Shifts & Location Details: • Location: Chennai, Tamil Nadu, India. • Work Mode: Onsite. Compensation & Benefits: • Attractive salary. • Accommodation and meals provided. • PF, ESI, Gratuity, and medical benefits. • Career growth opportunities. Application Instructions: Submit your CV to the Bloom Hotel Group HR team via email or contact by phone.