French Customer Service Representative

Location

Cairo, Cairo Governorate, Egypt

Salary

EGP 33,000 - 33,000 / month

Company

Akash pawar

Job description

• Role & Company / Project Overview: We are hiring for an on-site French Customer Service Representative account based at Maadi Technology Park in Cairo. • Key Responsibilities & Daily Duties: - Handle and address customer inquiries, issues, and requests in French and English. - Provide timely, accurate, and professional customer care support. - Operate systems and internal databases efficiently to record interactions, resolve complaints, and log queries. • Required Qualifications, Skills & Experience: - Language Proficiency: B2+ level in both French and English. - Experience: At least 1 year of customer service experience. - Education & Eligibility: Graduates only (Egyptian nationals only; military service certificate required). - Technical Skills: Computer literacy and demonstrated ability to handle systems efficiently. • Working Hours, Shifts & Location Details: - Setup: On-site. - Location: Maadi Technology Park, Cairo, Egypt. - Working Hours: Rotational 9 hours per day (inclusive of breaks), working 5 days per week with 2 rotational days off. - Transportation: Shared company transport is not provided; however, a transportation allowance is included directly within the compensation package. • Compensation & Benefits: - Total Package: Up to 33,000 EGP Gross plus performance bonuses. - Insurance: Comprehensive Medical and Social insurance provided. • Application Instructions: Please reach out using the provided contact phone number to apply.