Customer Service Supervisor - Full-Time

Location

Austin, Texas, United States

Salary

USD 15 / hour

Company

akash pawar

Job description

• Role & Company / Project Overview: Join the TJX Companies family (TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense) at Tech Ridge, Austin, TX. We are seeking dependable leaders with energy, initiative, and a passion for customer service to join our team as full-time Customer Service Supervisors. • Key Responsibilities & Daily Duties: - Supervise frontline customer service operations and support cash office/front-end routines - Ensure exceptional customer experiences and effectively resolve customer inquiries and escalations - Provide coaching, mentoring, and dynamic guidance to frontline retail associates - Lead by example in a collaborative team environment and support store leadership objectives • Required Qualifications, Skills & Experience: - Dependable, motivated, customer-focused leadership profile with strong initiative - Ability to mentor, guide, and collaborate effectively with a diverse retail team - Prior customer service or supervisory/lead experience in a retail setting is preferred • Working Hours, Shifts & Location Details: - Position Type: Full-Time - Hiring Event Dates & Times: October 9th, 10th & 11th, 2026 from 9:00 AM – 5:00 PM daily - Event Location: Hilton Garden Inn, 12400 N. IH 35, Austin, TX 78753 - Store Location: Tech Ridge, Austin, TX • Compensation & Benefits: - Starting pay at $15.00/hour or more (starting at $15/hr+) - Dynamic growth and mentoring opportunities, career advancement, team environment, great benefits, and recognition & support • Application Instructions: Call ahead to schedule an interview, apply online beforehand, or stop by in person during event hours to chat with our hiring team.