Workday HCM AMS Lead
- Location
- Across United States
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Seeking an experienced Workday HCM AMS Lead (Functional Lead with Technical Oversight) to lead production support, governance, and stakeholder management for a comprehensive Workday HCM environment. This is a remote contract opportunity supporting Pacific Standard Time hours. • Key Responsibilities & Daily Duties - Lead production support, governance, and overall stakeholder management for the Workday HCM platform. - Manage SLA/KPIs, incident resolution, ticket escalations, and day-to-day support operations. - Lead, mentor, and coordinate distributed offshore teams. - Maintain strong client communication and manage client governance routines. - Coordinate functional and integration-related support activities, ensuring cross-functional alignment and timely delivery. - Troubleshoot Workday integration issues and ensure functional stability. • Required Qualifications, Skills & Experience - 7–10+ years of HRIS experience. - 5+ years of hands-on Workday Functional experience. - Strong expertise across Core HCM, Benefits, Compensation, Payroll, Security, and Reporting modules. - Solid Application Managed Services (AMS) and production support leadership background. - Demonstrated experience handling SLAs/KPIs, incident handling, and escalations. - Proven experience leading offshore teams and handling direct client governance and communication. - Sound understanding of Workday integrations and integration troubleshooting techniques. • Working Hours, Shifts & Location Details - Location: Remote (US). - Working Hours: Pacific Standard Time (PST) hours. - Arrangement: 100% Work from Home. • Compensation & Benefits - Contract / C2C / W2 opportunity. • Application Instructions - Interested candidates should submit an updated resume for consideration.